Frequently Asked Questions

An IBC (Intermediate Bulk Container) tote is a reusable industrial container for storing and transporting bulk liquids. It consists of a high-density polyethylene (HDPE) inner bottle inside a galvanized steel cage, mounted on a pallet. Standard sizes are 275 gallons (1,040 liters) and 330 gallons (1,250 liters). They're used across industries including agriculture, food & beverage, chemicals, and manufacturing.

Yes, when properly cleaned and inspected. At IBC Kentucky, every used tote goes through our 5-step reconditioning process: assessment, residual removal, triple rinse, high-pressure wash, and leak testing. We grade each tote (A, B, or C) and clearly label whether it's food-grade certified or industrial-only. We never sell a tote we wouldn't use ourselves.

Food-grade IBC totes have been manufactured and/or cleaned to FDA-compliant standards for contact with food products. They're typically made from virgin HDPE plastic and carry UN/DOT ratings. Industrial totes may have contained chemicals, soaps, or other non-food substances. We clearly label every tote's grade and previous-use history.

A well-maintained IBC tote can last 5-7 years or more through multiple use cycles. The HDPE bottle is UV-resistant and chemically stable. The galvanized steel cage resists corrosion. With proper care — avoid prolonged sun exposure, don't overfill, and use appropriate contents for the tote's rating — these containers are built to endure.

Only food-grade certified totes should be used for potable water storage, and even then, we recommend using a dedicated water-grade tote that has never held chemicals. For non-potable water uses like irrigation, rainwater collection, or livestock watering, any cleaned tote in good condition will work well.

Contact us through the form on any page, or email info@ibckentucky.com. Tell us what you need (quantity, size, grade) and we'll provide pricing and availability. We don't have an online store — every order gets personal attention to make sure you get exactly the right products.

Pricing depends on size, grade, and quantity. Reconditioned IBC totes typically cost 40-60% less than new. Contact us for current pricing — we offer competitive rates and volume discounts for orders of 10 or more. We're transparent about pricing and never charge hidden fees.

Yes. Orders of 10+ totes receive quantity pricing, and we offer additional discounts for ongoing purchase agreements. If you have regular IBC needs, ask about our scheduled delivery program for the best combination of price and convenience.

Absolutely. Our Lexington, KY facility at 761 Enterprise Dr is open for customer pickups Monday through Friday, 8 AM - 5 PM, and Saturday 9 AM - 1 PM. Just let us know when you're coming so we can have your order ready.

We accept cash, checks, ACH bank transfers, and all major credit cards. For established business accounts, we offer net-30 terms with approved credit. Contact us to discuss payment options for your situation.

Yes! Our buyback program accepts IBC totes in any condition. We pay competitive rates based on quantity and condition. For 10+ totes, we offer free pickup within our tri-state service area. Contact us with details about your totes for a buyback quote.

We deliver throughout Kentucky, Southern Indiana, and Southern Ohio. Our standard delivery range is approximately 200 miles from our Lexington facility. For orders outside this range, we can arrange freight shipping. Contact us with your delivery address for a quote.

Yes. We offer cleaning services for customer-owned totes. Drop them off at our facility or arrange pickup (minimum 10 totes for pickup service). We offer standard, food-grade, and heavy-duty cleaning options depending on your needs.

Nothing goes to waste. Non-reconditionable totes are fully disassembled. The HDPE bottle is shredded and sent to plastic recyclers. The steel cage goes to scrap metal facilities. Wooden pallets are chipped for mulch. We maintain a 100% material recovery rate.